Our promises This policy sets out how The National Archives deliver a high-quality service to all its visitors and users.
Preservation policy This policy sets out the principles that guide The National Archives when preserving and caring for its archival collections.
Records collection policy This policy sets out which records we will and will not collect from public records bodies, when we will collect them and where they will be held.
Diversity, Equity and Inclusion policy This Diversity, Equity and Inclusion (DEI) policy relates to everyone who works at and interacts with The National Archives.
Library collection development policy This policy provides a framework for acquisition decisions for The National Archives' Library collection.
Handling comments and complaints policy This policy sets out The National Archives’ policy for handling comments and complaints made about our services and facilities.
Respectful behaviour policy This policy considers whether people are displaying unreasonable behaviour at The National Archives and how we respond.