We welcome your comments, questions and suggestions. Choose the subject of your enquiry from the list.
Make a records and research enquiry
Use this contact form for enquiries regarding records and advice on how you can do your research at The National Archives.
Paid search requests
Use our paid search service if you would like us to search for and consult records on your behalf.
Certificates of British citizenship
Request a search for a certificate of citizenship, registration or naturalisation, issued from 1949 to 1986.
Education service general enquiries
Contact us with queries about our education service and online educational resources.
Freedom of Information enquiry
Request information about The National Archives under the Freedom of Information Act.
Public sector information
Contact us with your queries about Crown copyright, licensing and the re-use of government information.
Email our Webmaster for enquiries about our website. For enquiries about our records please use the ‘Records and research enquiries’ form.
International collaboration enquiries
Contact us if you are an international archive, government or cultural body interested in collaborating with The National Archives.
Help with online orders
Discovery, our catalogue
Contact us with any issues when ordering a document from our collection of digitised records.
Request help with our Record copying service.
Phone opening times
We use a speech recognition system on our telephone system. Please follow the prompts when you call.
Lines are open:
Monday: 09:00 – 17:00 (switchboard service only)
Tuesday: 09:00 – 19:00 *
Wednesday: 09:00 – 17:00
Thursday: 09:00 – 19:00 *
Friday: 09:00 – 17:00
Saturday: 09:00 – 17:00
* reduced level of records advice service after 17:00