IT Service Management solutions

FOI request reference: CAS-147755-R3Y1K4
Publication date: October 2023

Request

I’m trying to establish how and when is best to engage with The National Archives, regarding IT Software contracts, specifically the possible review of your ITSM solution.
1. When do you expect to begin a procurement process and issue any form of the tender or RFI to potential suppliers?
2. When do you expect you and your colleagues to be ready to engage in any pre-tender dialogue with potential suppliers?
3. Who will be responsible for the project from a) business and b) procurement perspectives.

Outcome

No information held

Response

The National Archives does not hold information relating to questions 1, 2 and 3.

The National Archives publishes procurement opportunities on the approved Crown Commercial Service (CCS) Gateway and opportunities to engage with The National Archives on these procurement activities are available through the CCS Gateway

More information on public procurement through the CCS Gateway can be found here: Crown Commercial Service