Both organisations affected by the machinery of government change should:
- manage and jointly own the change
- approach the change in a spirit of openness and co-operation
- document the process to ensure accountability and transparency
- comply fully with legislative requirements for example the Public Records Act (PRA), Freedom of Information Act (FOIA), Data Protection Act (DPA)
- consider the Crown copyright and database rights with regard to information being transferred and the type of receiving organisation
- focus on effective communication with the end-users or customers
- take opportunities to save money, be more efficient and more effective in the management of records
- make adequate resources available to ensure business continuity