Find information about new complaints procedures and information about previous complaints.
Under the Re-use of Public Sector Information Regulations 2015, in force from 18 July 2015, new complaints about re-use will be the responsibility of the Information Commissionerâ€™s Office. Transitional provisions are in place for anyÂ complaints unresolved by 17 July 2015.
Read the Information Commissioner’s Office Guide to RPSI which explains their role.
Under the Re-use of Public Sector Information Regulations 2005, information re-users have the right to complain if they have a dispute with the public sector body holding the information.
Procedure for making a complaint under the PSI Regulations.
Read reports detailing previous complaints investigations carried out by The National Archives under the Re-use Regulations or the Information Fair Trader Scheme.