Jeff James

06 June 2013

Jeff James, Director of Operations and Services, is leaving The National Archives for a new role in the housing sector this month. Jeff will be joining the Chartered Institute of Housing as Director of Operations/Deputy Chief Executive.

Instead of directly replacing Jeff, the internal structure of The National Archives will be changing. This will help to ensure all our services and operations continue to run successfully, and that we meet our budgetary responsibilities.

Oliver Morley, Chief Executive and Keeper, The National Archives, said: 'Jeff has put customer service and excellence at the heart of his directorate and has successfully delivered a series of complex and key projects during his time here. We wish him all the very best in his new role. I'm also confident that the new structure we are putting in place will work well for us, providing a sound foundation for continued success.'

Under the new structure, the Document Services, Advice and Records Knowledge and Public Services Development departments will move under the directorship of Caroline Ottaway-Searle, as part of Public Services and Human Resources. This move brings all our public services together, ensuring that we can continue to provide consistently world-class customer service. Collection Care, the Research team and Departmental Security will join the Technology and Preservation directorate, while Estates and Facilities and our on site Security team will become Finance and Corporate Services.

These changes will come into effect from mid June.

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