Other useful resources

As well as the information that we have collated, numerous other organisations and networks have produced useful resources for responding to Covid-19.

Advice, guidance and information

UK Government: Maintaining records to support NHS Test and Trace
New guidance has been produced to help organisations in certain sectors collect details and maintain records of staff, customers and visitors on their premises, from Saturday 4 July onwards, to support NHS Test and Trace.

Association of Independent Museums: Conservation and care of collections
Guidance from the UK Heads of Conservation Group on collections care including access, security, risk assessment, collections care checks and emergency plans.

Information Commissioner’s Office: Freedom of Information (FOI) and data protection
Guidance and advice from the Information Commissioner’s Office on FOI and data protection during the pandemic, and details of their telephone support line. ICO have also released a statement relating to contact tracing as well as guidance called Protecting customer and visitor details.

The National Lottery Heritage Fund: How Covid-19 is affecting the heritage sector
A short piece by the National Lottery Heritage Fund’s Head of Research, Data & Insight on the key findings from their recent survey asking organisations how they have been affected by Covid-19.

Arts Council England: Meeting the Government Indemnity Scheme (GIS) conditions
Arts Council England have issued advice on meeting the security and environmental conditions for GIS, in light of the ‘shutdown’ announcement by Government whereby venues must close and travelling to work is only permitted if essential. While intended to advise organisations with loans under Government Indemnity, other organisations without loans under GIS may still find it useful.

National Museum Directors’ Conference (NMDC): Good practice guidelines for re-opening museums
These guidelines were published with support from the Department for Culture, Media and Sport (DCMS) and the Museums and Galleries Working Group. They are intended to help employers, employees. the self-employed and volunteers in the museum sector in England understand how to work safely during the Covid-19 pandemic.

Libraries Connected: Guide to help libraries re-open
This toolkit is designed to help libraries to reopen from July and to reintroduce their services gradually, in line with the latest public health advice. Placing the safety and health of staff, volunteers and users at the forefront, the toolkit was developed in partnership with heads of library services and their teams.

Local Government Association: Useful information for councils on coronavirus (Covid-19)

BSI: Guidance on safe working during the Covid-19 pandemic


Canadian Conservation Institute: Caring for heritage collections during the pandemic
This resource was developed by an ad-hoc task force at the Canadian Conservation Institute (CCI) to help staff from heritage institutions ensure that collections and heritage materials remain safe.

Institute of Conservation (ICON): Waking up collections

Health and Safety Executive: Managing risks and risk assessment at work

Galindo, A: The impact of hand sanitisers on collection materials

Federation of European Heating Ventilation and Air Conditioning Associations (REHVA): Covid-19 guidance

The Chartered Institute of Building Services Engineers (CIBSE): Coronavirus, SARS-Covi-2, Covid-19 and HVAC systems

Finances and funding

UK Government: Support for businesses
Comprehensive guidance on support for business from the UK Government.

Arts Council England: Emergency Funding Package
Details of the Arts Council’s emergency funding for National Portfolio Organisations, organisations outside the National Portfolio, and individuals. There is also information for organisations that are currently in receipt of funding from the Arts Council, and details of further support available from government and non-government sources.

The National Lottery Heritage Fund: Emergency Fund
Details of the National Lottery Heritage Fund’s Emergency Fund, providing short-term funding for organisations delivering heritage projects or running previously funded projects, and safeguarding heritage sites that the National Lottery Heritage Fund has previously invested in.

The National Lottery Heritage Fund has also published guidance videos for organisations thinking of applying to their emergency fund. This includes a video which takes you through a typical example of a cashflow forecast, which organisations applying to the Heritage Emergency Fund for over £10,000 will need to submit. If you were unsuccessful with an application to the ACE emergency funding, you are still able to submit an application for this ‘Heritage Emergency Fund’, provided you meet their eligibility criteria. To check that you meet the eligibility criteria, please refer to their website.

Museum Development East Midlands: Business planning in a crisis

Paul Hamlyn Foundation and Comic Relief: Grants through the Explore programme
These organisations have launched the Explore programme which will allow charities and not-for-profits to engage in a 12-week learning journey to scope out the kinds of digital services they might provide and to explore how digital technology could transform the ways they work. The programme includes grants of £5,000 for individual organisations, or £7,500 for collaborations.  It is anticipated that 40 to 50 grants will be awarded. Applications closed on 22 June 2020.

Digital advice and resources

Arts Council England: Digital Culture Network – Tech Champions
The Digital Culture Network provides practical support to the arts and culture sector, principally through its Tech Champions. This helps organisations to explore and harness the benefits of technology to achieve their goals, find new ways to reach and engage audiences, and develop sustainable business models. This page introduces the network and tells you how to get in touch with a Tech Champion.

Arts Council England: Digital Culture Network – Resources
This page has details of resources and support whilst the events page lists webinars, YouTube videos, and other resources to help you with digital engagement. It also helps with using technology more widely within your organisation, such as using Google Analytics, creating video content, and using remote working tools.

Research Libraries UK (RLUK): Covid-19 and the digital shift in action
This report explores how RLUK member libraries prepared for the closure of their physical libraries, their experiences of working remotely, and what plans they are putting in place to enable their recovery. It does so through the lens of the digital shift occurring in research library services, operations and collections.

Resource hubs

Archives and Records Association: ARA Together and the online community
ARA Together on Discord has been generating lots of input so the ARA has collated and shared some of the information and ideas posted across each of the chat channels.

Association of Independent Museums: Covid-19
This page includes a business resilience checklist, and links to the Charity Finance Group’s guide for charity finance professionals.

Culture Health & Wellbeing Alliance: Coronavirus resources for practitioners and organisations
This page has links to the support available from a range of funders, as well as digital and analogue creative resources. It also links to online events, digital training, and health and wellbeing-related resources.

Heritage Alliance: Covid-19 Guidance Hub
This page provides a range of links, many of which relate to the charity sector, legal issues, communication, and digital. There are also links to the guidance, advice, and information from members of the Heritage Alliance, including the Institute of Conservation.

Local Government Association: Information for councils
This page has been created to act as an information, advice and guidance hub for councils. It includes links to information and guidance on many topics, including communications and statutory council responsibilities such as data protection.

Museums Association: Resources for organisations and individuals
Questions and answers for organisations and individuals, including relevant links covering a range of topics.

Museum of London: Covid-19 resources and information
Links to general information, and a range of guidance on business continuity and security of collections. There is also collections care advice from the Museum of London’s Collections Care team.

International Federation of Library Associations (IFLA): Key resources for libraries in responding to Covid-19

UK Government: Guidance to employers and businesses and Working safely during Covid-19
Guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic. On the UK Government website, you can also find guidance on working or volunteering in heritage locations, working in guest accommodation, and the visitor economy.

Collections Trust: Collections in lockdown

Re-opening Archives, Libraries and Museums (REALM): Information Hub
This Covid-19 research project is based in the United States.

Research Libraries UK (RLUK): Capturing Covid-19
Capturing Covid-19 is a series of activities which aims to understand the impact of the pandemic on member institutions and the wider higher education sector.