Director of Public Engagement
Caroline is responsible for leading our Public Engagement Strategy, and developing on site, online, and remote learning and engagement programmes for the public and wider educational audiences. She is also responsible for marketing and communications, and managing customer relations, including maintaining service excellence at The National Archives.
Her experience has been gained in both the private and public sectors. She has held board-level roles in a national charity, and within a large housing group. She was Director of Human Resources and Organisational Development at The National Archives until July 2013, and has helped organisations to develop and change through leadership development, talent management and coaching, culture change, and staff engagement programmes.