Microsoft Office training requirements

FOI request reference: F0042682
Publication date: July 2015


Partially successful

Request and response:

1. Do you have a contract with an external training supplier to provide you with Microsoft office training i.e. Excel, Word, Outlook, Access, Project, PowerPoint training? Or are you able to use any local supplier?

As we are a part of the wider Civil Service, we are required to use Civil Service Learning (managed by Capita) for all our Microsoft Office related training.

For this reason we do not use any local supplier.

2. If you have a contract, does that contract expire?

Civil Service Learning has the contract with Capita who manage it from their end, and we subscribe to the services that are on offer

3. Which training supplier(s) do you currently use?

Civil Service Learning (Capita)

4. Which version of Microsoft Office is used at your organisation?

Version 2010

5. Are there any plans to upgrade to the next version of Microsoft Office? If so, When?

There are currently no plans to upgrade to the next version, though we do endeavour to ensure our software is kept up to date.

6. How many users of Microsoft Office do you have at your organisation?

Approximately 500. We are unable to give an exact amount due to the use of shared-use desktops

7. Who is the person responsible for your Microsoft Office training for all staff? Please provide full name, title and contact information if possible

A member of our Learning & Development Department is responsible for the provision of training at The National Archives. You can contact them via the following e-mail address:

We are unable to provide a named contact as this information is exempt under Section 40(2) of the Act. This exempts personal information about a ‘third party’ (someone other than the requester), if revealing it would break the terms of the Data Protection Act (DPA) 1998.  The DPA prevents personal information from release if it would be unfair or at odds with the reason why it was collected, or where the subject had officially served notice that releasing it would cause them damage or distress. In this case there would be no reasonable expectation that the individual’s name and personal contact details would be released into the public domain.