Response sent: August 2010

Request:

Please can you send me the following information in regards to the organisation's key contacts:-

  • Director/Head of Finance- highest position please
  • Director/Head of Procurement
  • Director/Head of Information, Communication and Technology (ICT)
  • ICT Manager
  • Hardware Manager
  • Network Manager
  • Software Managers
  • Infrastructure Manager
  • GIS Manager
  • ICT Security Manager
  • ICT Systems Manager
  • Web Manager
  • ICT Operations Manager
  • Customer Service Manager
  • Identity Management Manager
  • ICT Project Manager- highest position please
  • Please can you also send me the department's ICT structure with names

In regards to my request, with the ICT contacts please do not just send me the ICT director's contacts details, please look through the organisation's ICT structure to see which contact is relevant to the job titles I have requested. Some of the contacts I have requested may not relate exactly to the organisation but please send me the closest match.  Also PLEASE DO NOT REPEAT CONTACTS.

For each contact, could you please send me their FULL NAME, ACTUAL JOB TITLE, DIRECT CONTACT NUMBER and their DIRECT EMAIL ADDRESS? Please see the attached spreadsheet and input the data within the spreadsheet.

Outcome:

Successful / No information held

Response:

I have taken the opportunity to confirm which of the roles on your list we do have and the title we have for those roles, as well as the roles for which we have no equivalent due to the distribution of that work across a number roles and functions.

  • Director/Head of Finance - Director of Finance and Performance, Mr Clem Brohier 0208 392 5287. Email addresses take the format: firstname.lastname@nationalarchives.gsi.gov.uk
  • Director/Head of Procurement - Director of Finance and Performance, Mr Clem Brohier 0208 392 5287. Email addresses take the format: firstname.lastname@nationalarchives.gsi.gov.uk  
  • Director/Head of Information, Communication and Technology (ICT) - Director of Technology and Chief Information Officer, Dr David Thomas 0208 392 5222. Email addresses take the format: firstname.lastname@nationalarchives.gsi.gov.uk
  • ICT Manager - no role
  • Hardware Manager - no role
  • Network Manager - Network Manager
  • Software Managers - no role
  • Infrastructure Manager - Technical Architect
  • GIS Manager - no role ICT
  • Security Manager -  Manager in charge of change, availability and security
  • ICT Systems Manager - ICT Systems Manager
  • Web Manager - Web Manager
  • ICT Operations Manager - covered by two posts - Technical Project and Culture Manager and Help Desk Manager
  • Customer Service Manager- covered by two posts - Technical Project and Culture Manager and Help Desk Manager
  • Identity Management Manager - Identity Management Manager
  • ICT Project Manager- highest position please - ICT Project Manager

For further details on the organisational structure of The National Archives please see attached link to our organisation chart on our Transparency page.

Please note that there are a number of ways in which you can contact people at The National Archives. Details of how you can contact us on line, by post and by phone can be found at Contact us.

Unfortunately some of the information you have requested is covered by Section 40 of the Freedom of Information Act (Personal Data). This is because the provision of this information to you would contravene the first data protection principle of the Data Protection Act - that personal data must be processed fairly and lawfully.  

Release of names and contact details of junior officials who have not given express permission would be deemed to be unfair as there is no expectation that this information would be released.  Additionally, further processing to attribute names to opinions or actions would be seen to breach the first data protection principle in that it would be neither fair nor meet a Schedule 2 condition.  As such the names and contact details of junior officials are not being provided to you.

Furthermore, release of personal data of this sort is likely to lead to an inappropriate increase of e-mail and phone traffic to officials who are not public-facing.  This circumvents the normal contact routes for public enquiries and is likely to detract from the normal duties of officials who are employed in internal roles.

In addition, officials who are specifically employed to deal with the public are usually best placed to respond to any questions that the public may have.  As such release of this information would be seen to prejudice the effective conduct of public affairs (Section 36) by preventing non-public facing junior officials from discharging their duties.  This exemption is subject to a public interest test and in this instance the qualified person within The National Archives has agreed that the public interest is in favour of upholding the exemption and so refusing to disclose this information.