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Help - Site Guide
- Enter DocumentsOnline
- Search the records. There are 3 ways to do this:
- In the Search box, type the name of the individual or keywords related to what you’re looking for, then click ‘Search’.
- Click on ‘Advanced search’ to be taken to a detailed search form.
- Click on ‘Browse’ to be taken to a list of our collections. Click on a collection to search within it.
- After searching you should be presented with a list of results. You may need to click on the relevant collection, for example WW1 Campaign Medals or Wills.
- Browse through the results and click on ‘See details’ for the items that interest you.
- Click on ‘Add to Shopping’ if you want to buy the document.
- You now have the option to ‘Continue shopping’ or go to the ‘Checkout’. The basket holds a maximum of 15 items.
- If you choose to checkout, you will be asked to enter your email address twice.
- If you have selected free items, click on ‘Proceed with your download’ and you will be taken to the download page where you can download your documents.
- If you have chosen chargeable items, click on ‘Enter payment details’ and you will be directed to a secure site hosted by The Royal Bank of Scotland.
- Change the country of your bank, click ‘Select’ and then enter your card details.
- After making payment, you will be directed back to DocumentsOnline. A receipt page will be displayed so that you can download your image.
- We will also send you an email containing a link to your order. This remains active for 56 days.
- Remember to save the document to your computer so that you can access it in the future.
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