See our policies and standards for providing quality services, promoting equal opportunity and diversity, selecting and caring for records and reducing our environmental impact.

Records collection policy

This policy is an update of our previous Acquisition and Disposition Strategy. It sets out which records we will and will not collect from public records bodies, when we will collect them and where they will be held. 

As well as providing high-level guidance for public records bodies preparing to transfer records to The National Archives, this policy enables members of the public, including those who use our archives for historical, academic or personal research, to find out what types of records we will collect.

Please also see our responses to feedback on our draft policy below.

Records collection policy (PDF, 0.12Mb)

Feedback and response to draft policy (PDF, 0.09Mb)

We also reviewing all of our guidance on appraisal and selection, in line with the new policy.

Equality and diversity

The National Archives is committed to providing a working environment and culture which values and recognises difference, and to pro-actively tackling barriers to discrimination.

Our Equality and Diversity Policy below is intended to help us to put this commitment into practice.

We also have an overarching Equality and Diversity Strategy: our single equality scheme 2010-2012 and action plan which aims to ensure that equality is reflected in all of our organisation's policies, practices and strategic planning. A review is currently was carried out in April 2012 identifying new initiatives for 2012-2014.  

Equality and Diversity Policy (PDF, 0.49Mb)

Equality and Diversity Strategy: our single equality scheme (PDF, 0.15Mb)

Equality and Diversity Action Plan (XLS, 0.17Mb)

Visit our diversity and equal opportunities page for further information.

Service quality and public service standards

We want to help you find the information you need quickly and efficiently. We also want to help our future users by taking care of documents now to ensure that they survive in good condition.

Our promises (PDF, 0.04Mb)

We aim to deliver excellent services to all our users and we regularly measure, monitor and publicise our performance against a set of rigorous and challenging standards.

Public Service Measurement 2014-2015 (PDF, 0.03Mb)

Services to the people of Wales

As The National Archives for Wales, we recognise our duty to provide certain additional services to the people of Wales.

Services provided by The National Archives to the people of Wales (PDF, 0.04Mb)

Polisi'n amlinellu'r gwasanaethau a gynigir i bobl Cymru gan yr Archifau Cenedlaethol (PDF, 0.04Mb)

Archival standards

We are committed to the highest standards of archival care at The National Archives. Visit records management for information about the archival policies and standards we work to.

Information Fair Trader Scheme

We are committed to the principles of the Information Fair Trader Scheme. See our statement of commitment signed by Clem Brohier, Acting Chief Executive and Keeper of The National Archives, below.

IFTS statement of commitment (PDF, 0.08Mb)

Environmental policy statement

At The National Archives, we are committed to continually improving our environmental performance - to reducing our energy use and our carbon emissions, preventing pollution and reducing our waste streams.  We have achieved the Carbon Trust Standard for measuring, managing and reducing our carbon emissions.

Environmental policy statement (PDF, 0.08Mb)

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