You can read our annual report below to find out how we performed during 2010-11 and to see our accounts.

To complement the annual report, some members of our staff have created a short film reflecting on our work during 2010-11. (Song credit: Story by Tokyo)

Annual report and accounts 2010-11

Download the annual report 2010-11 (PDF, 1.61Mb)

In our annual report we describe our work over the past year and explain how we used the funds allocated to us.

Our achievements include:

• making significant improvements to our reading rooms at Kew and to the experience of people visiting for the first time
• receiving recognition of the quality of our public services through the award of the government's standard for Customer Service Excellence
• completing our work with a licensed commercial associate to digitise the British Army records of Chelsea Pensioners, involving the release online of eight million images
• promoting our collection to new and more diverse audiences, perhaps most notably through our groundbreaking 'Africa through a lens' project. For this project we used flickr.com and targeted outreach work to enable wider access to thousands of images from our collection
• launching the Open Government Licence, making it faster and easier than ever before for the public, companies, charities and other groups to re-use public sector information
• delivering legislation.gov.uk - a new integrated online service providing free access to all UK legislation and the first service of its kind in the world
• expanding the UK Government Web Archive - we have now archived more than 2,000 websites and the archive regularly receives more than 100 million hits a month
• winning a Queen's Award for Enterprise. An Innovation Award was made jointly to The National Archives and our private partner Tessella, for developing a system for preserving digital information which is now being used by libraries and archives around the world
• involving our users in the development of prototypes for new online services. These include a test version of Discovery, our new online search tool, designed to provide users with a quicker and easier way of finding the documents they need
• being awarded Carbon Trust Standard accreditation, improving our energy efficiency at Kew and reducing substantially the amount of waste we send to landfill
• ranking 12th out of 103 participating organisations in the civil service staff engagement survey, and retaining our Investors in People status

Annual report and accounts 2009-10

Download the annual report 2009-10 (PDF, 3.25Mb)

Summary of public records transmitted to The National Archives

This report is produced annually. It provides a summary of the public records transmitted to The National Archives from various sources. It gives a brief description for each piece, including the dates covered.

Download the accessioning report for 2010-11 (PDF, 0.12Mb)

Download the accessioning report for 2009-10 (PDF, 0.05Mb)

Exercise of delegated powers conferred on the Lord Chancellor by the Public Records Act 1958

This report is produced annually. It gives details on how The National Archives has exercised particular powers delegated to our Chief Executive and Keeper by the Lord Chancellor.

Download the exercise of delegated powers report for 2010-11 (PDF, 0.07Mb)

Download the exercise of delegated powers report for 2009-10 (PDF, 0.02Mb)

These documents provide information on:

• approval given for the transfer of public records between The National Archives and places of deposit, in either direction
• the appointment of approved places of deposit for public records with specific local relevance or particular specialist and administrative requirements, which are held outside The National Archives
• approval given for the presentation of public records that have not been selected for permanent preservation at The National Archives to other appropriate bodies
  

Government departments and agencies

This report gives details of the government departments and agencies that The National Archives works with.

Download the government departments and agencies report for 2010-11 (PDF, 0.08Mb)

Download the government departments and agencies report for 2009-10 (PDF, 0.02Mb)

Reports from 2005-06 and 2004-05 giving details of determinations made on the status of certain record-keeping bodies are available in the UK Government Web Archive.

Staff engagement survey

The Civil Service People Survey took place during September/October 2011 and involved 97 organisations across the civil service. A key element of the survey is the 'Employee Engagement Index'. This is a measure of how engaged employees are with their work and it is calculated from responses to five of the key questions in the people survey:

• I am proud when I tell others I am part of The National Archives
• I would recommend The National Archives as a great place to work
• I feel a strong personal attachment to The National Archives
• The National Archives inspires me to do the best in my job
• The National Archives motivates me to help it achieve its objectives

Research in the private and public sector suggests organisations with high levels of engagement are more efficient and effective. The National Archives' Employee Engagement Index was calculated at 68% this year. This classes The National Archives as a Civil Service High Performer.

Read the results of the staff engagement survey 2011 (PDF, 0.92Mb)

Reports from previous years

Reports from years prior to 2009-10 are available from the UK Government Web Archive.

This page contains PDF files. See plug-ins and file formats for help in accessing these file types.

The National Archives, Kew, Richmond, Surrey, TW9 4DU. Tel: +44 (0) 20 8876 3444. Contact us