Structure of IT Department

FOI request reference: F0043378
Publication date: October 2015

Request:

I should like to request the following information: the structure of the National Archive’s IT department including, but not limited, to its hierarchy, teams sizes and contract/permanent split. I would also like to request information on whether the development team uses Java or Microsoft programming language, and if Microsoft Dynamics is used as a CRM system and if so, which version.

I should prefer to receive these in electronic format at this email address, however, I am happy to receive them by post if that is more convenient.

It would be helpful if you were to provide any brief notes which might be necessary to understand the context of the information provided, although I recognise that you are not obliged to do this.

Outcome:

Partially successful

Response:

Thank you for your enquiry, in which you asked for the following information about the IT Department at The National Archives.

Please note that the department responsible for IT issues at The National Archives is known as the IT Operations department.

Your request has been handled under the Freedom of Information Act 2000 (FOIA)

I can confirm that The National Archives holds information relevant to your request.

We are pleased to be able to provide some of this information to you.

1). I should like to request the following information: the structure of the National Archive’s IT department including, but not limited, to its hierarchy, teams sizes and contract/permanent split.

The National Archives publishes on our website a current organisational structure down to Head of department level; please use the following link to access:

http://www.nationalarchives.gov.uk/about/our-staff.htm

Hierarchy

Unfortunately some of the information you have requested is covered by Section 40 of the Freedom of Information Act (Personal Data). This is because the provision of this information to you would contravene the first data protection principle of the Data Protection Act – that personal data must be processed fairly and lawfully.

Release of names, contact details and job titles of junior officials who have not given express permission would be deemed to be unfair as there is no expectation that this information would be released

Furthermore, release of personal data of this sort is likely to lead to an inappropriate increase of e-mail and phone traffic to officials who are not public-facing. This circumvents the normal contact routes for public enquiries and is likely to detract from the normal duties of officials who are employed in internal roles. As such the details of these officials are not being provided to you.

Team size

Details of the sizes of the teams within our IT Department can be found below.

Team Name Team Members
Team 1 8
Team 2 7
Team 3 10
Team 4 Fewer than 5
Team 5 Fewer than 5

Similarly, the actual names of the teams within our IT Department have been anonymised as their release would be likely to lead to an inappropriate increase of e-mail and phone traffic to team members who are not public-facing.

Contract/permanent split

There are currently fewer than five contractors employed by The National Archives’ IT Department.

If a request is made for information and the total figure amounts to five people or fewer, we must consider whether this could lead to the identification of individuals and whether disclosure of this information would be in breach of our statutory obligations under the Data Protection Act (DPA). We believe that the release of the some of this information would risk identification of the individuals concerned, and therefore be unlawful under the DPA as it would be in breach of one or more of the Data Protection Principles. For this reason, we have chosen not to provide an exact figure in cases where the true number falls between one and five. However, it should not be assumed that the actual figure represented falls at any particular point within this scale; ‘five or fewer’ is used as a replacement value from which it would be difficult to isolate or extract any individual data.

The name of the Head of the IT Operations department is Julian Muller. All queries regarding ICT at The National Archives should be sent to his email address: helpdesk@nationalarchives.gsi.gov.uk

2). I would also like to request information on whether the development team uses Java or Microsoft programming language, and if Microsoft Dynamics is used as a CRM system and if so, which version.

Our development team utilises both Java and Microsoft programming language. I can confirm that Microsoft Dynamics is used as a CRM system.

Some of the information you have requested is covered by the exemption at section 31(1) (a) FOIA. This exempts information if its disclosure is likely to prejudice the prevention or detection of crime and relates to specific software versions of our CRM system. For further information about why this exemption has been applied, please see the explanatory Annex at the end of this letter.