Enterprise Content Management (ECM) software services including Document and Records Management (EDRM) solutions

FOI request reference: F0043407
Publication date: September 2015

Outcome:

Unuccessful

Request:

Request for contract information relating to:

Enterprise Content Management- covers the provision of Enterprise Content Management (ECM) software and associated services including Document and Records Management (EDRM) solutions e.g. document scanning, image processing, web content and workflow management and systematic control e.g. document life cycle solutions.
Asset Management Software- is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization.

Data Management and Reporting Systems (DMRS) Software – covers the provision of Data Management and Reporting Systems (DMRS) software and associated services for the purposes of business intelligence, data and performance management including data warehouse provision, data manipulation, quality and integration tools, data analytics and big data solutions.
Mobile Application Solutions- covers the provision of Mobile Application Solutions for the purposes of delivering mobile application requirements for a variety of mobile devices, platforms and interfaces.

The organisation may have several contracts relating to the contract above but can you please provide me with the primary/secondary contracts. Please concentrate on contracts over £1,000.
Can you please provide me with the following contract information for each of the contract category specified above:

1. Contract Category: Please see select from the categories provided; Enterprise Content Management; Asset Management; Data Management and Reporting Systems; Mobile Application Solutions.

2. Existing Supplier Name for each contract

3. Software Brand: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.

4. Contract Description: Please do not just state two to three words can you please provide me detail information about this contract and please state if upgrade, maintenance and support is included. Please also include the modules included within the contract.

5. Number of Users/Licenses: What is the total number of user/licenses for this contract?

6. Annual Average Spend for each contract

7. Contract Duration: What is the duration of the contract please include any available extensions within the contract.

8. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

9. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.

10. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY

11. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract.

12. Notes: Please provide me with any further information with regards to this contract this could include any contract extension available as well as information on renewals or plans for future tenders.

Response:

I can confirm that The National Archives holds information relevant to your request and we are pleased to be able to provide some of this information to you, as requested, in the attached spreadsheet.

Exempt information

Personal information

Unfortunately, we are unable to provide you with some of the information you have requested.

You asked for the full contact details of the person within the organisation responsible for software contracts.

We are unable to provide you with this information because it would identify a junior member of staff and as such is exempt from release under section 40(2) of the FOIA. For further information about why this exemption has been applied, please see the explanatory Annex at the end of this letter.

However, we have applied the general principle that members of staff at Head of Department level and above are sufficiently senior for their names and/or job titles to already be in the public domain and are therefore not exempt from release. The Head of IT Operations at The National Archives is Julian Muller.

If you wish to contact The National Archives, please use the contact form at the following address:

http://apps.nationalarchives.gov.uk/contact/

Crime Prevention

Some of the information you have requested is also covered by the exemption at section 31(1) (a) FOIA. This exempts information if its disclosure is likely to prejudice the prevention or detection of crime and relates to specific expiry and renewal dates as well as specific hardware versions of the contracts detailed in the attached spreadsheet. This exemption is engaged because releasing the information will prejudice the prevention of crime by facilitating the possibility of a attack on IT systems being carried out. Hacking into an IT system is a criminal offence.

For further information about why this exemption has been applied, please see the explanatory Annex at the end of this letter.